Privacy Policy

A legal disclaimer

Effective Date: April 29, 2025

At ArchPoint Medical Group, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our telemedicine services.

Information We Collect
We may collect the following types of information:

Personal information (name, email address, phone number, date of birth)
Health-related information submitted via forms or patient portals
Payment and billing information
Technical data (IP address, browser type, device information, cookies)

How We Use Your Information
We use your information to:

Provide medical care and telehealth services
Schedule and manage appointments
Communicate with you regarding your care
Process payments and billing
Improve our website and services
Comply with legal and regulatory obligations

Sharing of Information
We do not sell your personal information. We may share your information with:

Insurance companies for billing purposes
Medical professionals involved in your care
Service providers who assist in operations (e.g., IT support, payment processors)
Government or regulatory agencies as required by law

HIPAA Compliance
ArchPoint Medical Group complies with the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) collected is safeguarded in accordance with HIPAA regulations. For more information, please refer to our Notice of Privacy Practices.

Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies.

Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights
You have the right to access, correct, or request deletion of your personal information. You may also opt out of receiving certain communications by contacting us.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: (210) 201-6334
Email: info@archpointmedicalgroup.com

Thank you for trusting ArchPoint Medical Group.